E-Commerce Terms and Conditions

Introduction

These Terms of Purchase (“Terms”) set out how you (the User) can make purchases from our Site. Please read them carefully. We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your purchase. Ahead of making any purchase you will be asked to tick a box on our Site which says; “I Accept the Terms and Conditions of Sale”. In ticking that box, you will be accepting the terms set out here.

We are based in the UK and our Terms of Purchase are governed by UK legislation. Our digital products and courses can be downloaded and accessed worldwide.

The Terms of Use for our Site and our Privacy Statement can be found on separate pages.

It is always our aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase we will be happy to assist.

Purchase Terms for Digital Downloads

We have worked hard to create digital products which are of a high standard and support our clients to be more visible safely in the media and learn the steps to get you there.

If you buy a digital download such as StorySeller the ebook you are purchasing access to a digital asset, and you will not receive a physical product. You will receive instant access via email automatically once your payment has been processed. You can then download and save to your device.

Refunds

As you receive this file instantly you will not be entitled to receive a refund so do check that you are purchasing the correct product or service to meet your needs. Your other

statutory rights to a refund remain in place in the usual way. As the ebook version of StorySeller is provided in full as a PDF version of our best-selling book, once you have made your purchase you will not be entitled to a refund if you change your mind. Should you consider that you do have grounds for a refund or you have any other questions in respect of your order please email hello@njrpr.com

Intellectual Property: Please be advised that we reserve all rights to our intellectual property for both our customised and non-customised products and services. This means that whilst you are free to use the download digitally or print out a copy for personal use you are not permitted to copy, distribute, adapt, edit or share any of our products with third parties.

Important Disclaimers: Please be aware that you are purchasing a digital product only. You will not receive a physical product and there will be no 1:1 support or group training. Should you require further support get in touch and we can advise you of the options to work with us further, additional fees will apply. You can contact us directly at: hello@njrpr.com

Whilst a number of our clients have obtained great results from using our products, we cannot guarantee outcomes or results of any kind and every individual will

Technical Difficulties: Should you have any problems with downloading your file or be unable to access the download please email us, placing ‘Tech Query’ in the subject field and send your email to hello@njrpr.com

Additional Circumstances:

The StorySeller ebook will be delivered to you providing a series of frameworks helping you to understand the power of combining storytelling in your sales process. The StorySeller ebook does not come with any additional bespoke or continuing support. If you would like ongoing 1:1 advice, please enquire about our 1:1 services here: nicola@njrpr.com

Law and Jurisdiction:

These Terms and any claim or dispute arising in relation to any purchase will be governed by English law. You and we agree that the courts of England and Wales shall have non-exclusive jurisdiction to settle any such claim or dispute.